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996 E New Circle Rd
Lexington, KY 40505
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952 Winchester Rd
Lexington, KY 40505
Select This Location

Virtual Mailbox Login & Sign Up

Lexington’s Shipping, Receiving & Packaging Hub

Your local solution for shipping, packaging, missed deliveries, stolen mail, business errands, moving-day stress plus so

CORE SERVICES

Virtual & Physical Mailboxes

Professional address with 24/7 access

Fast, convenient, in-office notarization

Reliable trucks and trailers for any move

Boxes, tape, packing materials, labels

Quick drop-offs for Amazon, UPS, FedEx & more

Easy appointments, walk-ins welcome

Fast, compliant, walk-in or by appointment

Printing, Faxing, Scanning, Shredding

Workspace for entrepreneurs & remote workers

Compliance help, business formation referrals, mailbox rental for small businesses

Tired of package theft, delivery delays, or running all over town for shipping, moving, and business services?

Mailbox Depot brings it all under one roof.

Shipping

Access to your mail 24/7. No more driving to your P.O. Box or waiting until you return from your trip.

Receiving

Our secure cloud-based platform enables you to view and manage your mail anywhere in the world.

Secure Package Handling

From PC to Mac, Apple to Android, smart phone to tablet, we’ve got you covered.

WHO WE SERVE

Serving Lexington’s Movers, Makers & Mail-Needers

Entrepreneurs & Home-Based Business Owners

Military Families

College Students & Frequent Travelers

Residents of Apartments, Trailers & Gated Communities

Remote Workers, Digital Nomads & Gig Workers

Know where to find us!

Location: 996 E New Circle Rd Lexington KY 40505

996 E New Circle Rd, Lexington, KY 40505, USA

Location: 952 Winchester Rd Lexington, KY 40505

952 Winchester Rd, Lexington, KY 40505, USA

Frequently Asked Questions

Find all you need to know about your virtual mailboxes.

What is a Virtual Mailbox?

A Virtual Mailbox is a service that allows you to access and manage your postal mail remotely. It comes with a real street address where you can receive mail and packages. You can access your postal mail through our app or on a browser as long as you have a working internet connection.

Why should I use a virtual mailbox?

A Virtual Mailbox offers:

Convenience by providing quick remote access and seamless management of your mail and packages online.

Security by having an alternative address to shield your home address, especially if you’re starting a business from home, as well as better immediate and secure storage options for postal mail and packages to deter mail theft and porch pirates.

Flexibility by providing access to your postal mail, wherever and whenever.

How does a Virtual Mailbox Work?

When mail arrives at your virtual mailbox address, you will receive a notification of the delivery.

On the app or on browser, you can then select actions such as opening and scanning the mail contents, forwarding them to a different address, or shredding or recycling them. You can also schedule to pick up your mail items at a time that’s convenient for you.

What features does a virtual mailbox offer?

Mailbox Depot include mail scanning, mail and package forwarding, secure mail shredding and recycling, and mail and package pickup scheduling. Select locations offer check deposit.

Can I receive packages with a Virtual Mailbox?

Yes, you can receive both mail items and packages at your virtual mailbox address.

How does a Virtual Mailbox protect my mail and packages?

Your mail items are delivered to a secure, staffed location and kept in storage until you pick them up or have them forwarded to a different address. They will not be left outside on your porch or mailbox, where they are vulnerable to the elements, mail thieves, or porch pirates.

How secure is Virtual Mailbox?

Mailbox Depot uses secure, encrypted servers over a 2048-bit SSL connection. For further security, we will never send images of your mail items through email–this is only done on our secure platform, which you can access through our web portal on browser or on our app.Virtual Mailbox operators also comply with the USPS rules and regulations to keep your mail and packages secure.

How do I set up a Virtual Mailbox?

Choose an address and plan, complete the registration, and the mailbox and address is yours! To receive mail and manage it through the app, you may need to complete a USPS Form 1583 to provide permission to do so.

How do I view my mail online?

You can view your postal mail online by logging in to your Mailbox Depot account on any browser on your computer or laptop, or on the mobile app on your phone.

How does a Virtual Mailbox cost?

Our cheapest virtual mailbox plans are $4.99. On average, our plans cost $9.99 per month. Some of our vanity addresses can cost up to $50 to use an address in a strategic or prestigious location. These addresses offer a professional image without the cost and commitment of an office lease.

Are there any additional fees?

There are no hidden additional fees. All service plans show what the included services are for each plan before you sign up, and what the fees are for any additional actions you request beyond your chosen plan from your mail center operator.

Can I use Virtual Mailbox if I live outside the U.S?

Yes, international users can use Mailbox Depot virtual mailbox to receive mail and packages in the United States.

Is a Virtual Mailbox suitable for digital nomads or frequent travellers?

Absolutely! A virtual mailbox is perfect for digital nomads who need a reliable way to manage their postal mail while traveling. A virtual mailbox can serve as a permanent address for someone who travels often, whether for work or leisure.

What if I have an issue with my Virtual Mailbox?

Mailbox Depot is reputed for having the best customer support in the industry. You can contact us through email, chat, or phone. You may also call us at +1 859-209-6411 all of the information for contact information that you may need is in the "Contact Us" Page or at the footer of every page. Our customer support team is available from Monday, Wed, Fri, 9:00 AM - 5:00 PM EST

What type of documents can be received in a Virtual Mailbox?

You can receive any type of document that can be shipped via the postal service system. Your virtual mailbox can receive letters, bills, magazine subscriptions, and any type of document.

Can multiple people have access to the same Virtual Mailbox account?

Yes, multiple users can have access to the same Virtual Mailbox. Make sure to provide the name of the additional user when filling out the USPS 1583 Form upon application. Additional users also need to provide two valid IDs.

What is the difference between a virtual mailbox and an email acccount?

A virtual mailbox is a platform that lets you manage your physical mail and packages on an app or web portal. It gives you a real street address where your mail is received, scanned, and uploaded for you to view.

You can also opt to forward, discard, shred, or schedule mail items for pick up.On the other hand, email allows you to send and receive digital messages and attachments over the Internet.

Is a virtual mailbox the same as a virtual business address?

It can be. A virtual mailbox comes with a virtual address, which is not always used as a business address. Meanwhile, a virtual business address is a virtual address used specifically to provide a professional business location.

You can use an Mailbox Depot virtual mailbox as a virtual business address. You can use it for both remote mail management and to have a professional business presence.

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